Frequently Asked Questions (FAQ)
Your order will be processed immediately and a confirmation email will be sent. Do check your junk mail if you have yet to receive the confirmation email half an hour after you have submitted the order.
Yes, we do accept orders via phone. Only bank transfers will be accepted for this order method. Delivery will only be arranged after the transfer is done and verified.
Via our website: You may choose to receive the goods earliest 3 days after you placed an order.
Via phone and Facebook: Same day delivery may be arranged for special urgent request (subjective to situation)
You may include a greeting message under order notes with your order upon check out, before payment. A complimentary greeting card with your gift message would be provided.
9am – 5pm, 6pm – 10pm
Orders are processed once the order is submitted, therefore all items will be charged at the price when the orders are submitted.
Via PayPal: NO cancellation or refunds will be done for all orders submitted via PayPal.
Via Bank transfer : Cancellations MAY be accepted as long as goods are yet to be delivered (subjective to situation)
Please send an email to firstname.lastname@example.org with your order and address and we will work out something for you.